Terms of Service

Effective 2026-05-08

1. Your account

You must provide accurate sign-up information and keep your password secure. You are responsible for activity on your account. Tell us at support@profitr.co.uk immediately if you suspect unauthorised use.

2. Subscription, billing, and refunds

• Paid plans are billed monthly via Stripe in GBP. Pricing is shown on the pricing page and may change with at least 30 days' notice for existing subscribers.
• You may cancel at any time from Settings. Cancellation takes effect at the end of the current billing period.
• New subscribers receive a 14-day free trial before their first charge. No payment is taken until the trial ends; you may cancel during the trial at no cost.
• Fees already paid are non-refundable except where required by UK consumer law.

3. Acceptable use

You agree not to:

• use the Service for unlawful, fraudulent, or abusive purposes;
• attempt to gain unauthorised access to other accounts or our infrastructure;
• scrape, mass-extract, reverse-engineer, or resell the Service;
• upload malware, illegal content, or content that infringes third-party rights;
• circumvent rate limits or feature gates.

We may suspend or terminate accounts that breach these rules, with or without prior notice depending on the severity.

4. Your data

You retain ownership of the data you put into Profitr. You grant us the limited rights we need to host it, back it up, and provide the Service. How we handle personal data is set out in our Privacy Policy.

5. Service availability

We aim for high availability but do not guarantee uninterrupted access. We may perform maintenance, change features, or discontinue parts of the Service with reasonable notice. We are not liable for downtime caused by upstream providers (Stripe, Supabase, Vercel, Postmark) where we have no control.

6. Limitation of liability

To the fullest extent permitted by law, our total liability to you for any claim arising from or related to the Service is limited to the fees you paid us in the 12 months preceding the claim. We are not liable for indirect or consequential losses, lost profits, or lost data beyond that cap. Nothing in these Terms limits liability that cannot be limited by UK law (including liability for death or personal injury caused by negligence, or for fraud).

7. Indemnity

You agree to indemnify Optana against losses arising from your unlawful use of the Service, your breach of these Terms, or third-party claims caused by the data you upload to the Service.

8. Termination

You may delete your account at any time. We may terminate accounts for material breach of these Terms. On termination we will delete or anonymise your application data per the retention rules in the Privacy Policy.

9. Changes to these Terms

We may update these Terms. Material changes will be notified at least 14 days in advance. Continuing to use the Service after the effective date of a change constitutes acceptance of the updated Terms.

10. Governing law

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection law gives you the right to bring proceedings in your country of residence.

11. Contact

Questions about these Terms: support@profitr.co.uk
Postal: Optana Ltd., 21 Portman Mews, Aylesbury, HP19 7AX